Managed IT Services

Managed IT Services & Support

BlueZeon’s Managed IT Services take the cost, effort, and overheads out of your IT and technology management, because BlueZeon handles it for you, day in, day out – enabling you to focus on your core business activities.

Proactive and preventative, BlueZeon’s Managed IT Services constantly monitor your technology and ensure it is working as it should. Your business systems will keep running smoothly. The software is updated on your computers and BlueZeon’s team secure them against vulnerabilities, breaches, and cyber-attack.

The company delivers support and expertise to identify and fix issues before they cause disruption to your business and your customers’ experience! This comes with no-commitment, pay as you go (PAYG) or fixed, predictable monthly billing, and guaranteed, agreed Service Level Agreements (SLAs). So why try to do it all yourself?

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KPI Health

As an organisation KPI hosts 2 brands, while also hosting colleagues who work overseas. The nature of healthcare dictates the importance of 24/7 system access and robust continuity planning.

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Managed Security

Anti-Virus and Malware Protection We provide comprehensive, ongoing protection for your business against viruses, malware (including ransomware), phishing and social engineering attacks, and many other exploits that could harm your operations. We work with the industry’s most respected cyber security vendors – including Bitdefender, Microsoft, Cisco, Ubiquiti – and whatever security solutions you’ve already invested in, or wish to.

Website URL Filtering: Securing your perimeter from potential reputational damage caused by non-business and malicious website traffic is crucial. Implementing website URL filtering helps protect your business from these threats.
End Point Protection: All endpoints require protection from malicious software and attacks. Recommended solutions include Endpoint Detection and Response (EDR) and Managed Detection and Response (MDR), which come with AI detection capabilities. This means they can detect threats without relying on known viruses and malware. Additionally, ransomware rollback is included, ensuring no ransom payments, minimal downtime, and no reputational damage.
Email Filtering: Protecting your email is another critical area. Advanced threat protection from Microsoft Office 365 scans all inbound and outbound URLs for phishing and other malicious threats. If anything, suspicious is found, the email is quarantined and not released, keeping your business safe from potential threats

Switching Your IT Provider Doesn’t Have To Be Risky

How fast will you respond to IT incidents?

Response and resolution times are contractually guaranteed under agreed SLAs— most calls and even remote issues are typically addressed within minutes.

Is your pricing flexible or are there long-term contracts?

Customers can choose to pay‑as‑you‑go or fixed monthly billing with no long‑term lock‑in.

How do Managed IT Services help my business?

BlueZeon Managed IT Services handle your IT operations, so you can focus on your core business. BlueZeon provide proactive monitoring, cyber security, software updates, and rapid issue resolution, reducing costs and minimising downtime.

Do you manage software updates and patching?

Yes, BlueZeon provides continuous software patching and automated updates to keep your systems secure and running efficiently. This ensures your business-critical applications remain protected from vulnerabilities.

What Are Managed Services?

Managed IT Services provide comprehensive management of your IT infrastructure and technology, including updates, security, monitoring, and support. This service ensures your systems are always running smoothly, proactively addressing potential issues to prevent disruptions