Managed IT Services - Oxfordshire

Your IT done for you, Cyber security, Core Service Monitoring, Updates, Patching & More

Are you looking for IT Support in Oxfordshire? We can offer a responsive team of qualified Microsoft approved engineers who can maintain and support your IT Infrastructure.

Our Managed IT Services take the cost, effort, and overheads out of your IT and technology management, because we handle it for you, day in, day out – enabling you to focus on your core business activities.

Proactive and preventative, our Managed IT Services constantly monitor your technology and ensure it is working as it should.

We keep your business systems running smoothly.

The software is updated on your computers and we secure them against vulnerabilities, breaches, and cyber-attack.

We deliver support expertise to identify and fix issues before they cause disruption to your business and your customers’ experience! And all this comes with no-commit, pay as you go (PAYG) or fixed, predictable monthly billing, and guaranteed, agreed Service Level Agreements (SLAs). So why try to do it all yourself?

Managed Security

Anti-Virus and Malware Protection We provide comprehensive, ongoing protection for your business against viruses, malware (including ransomware), phishing and social engineering attacks, and many other exploits that could harm your operations. We work with the industry’s most respected cyber security vendors – including Bitdefender,Microsoft, Cisco, Ubiquiti – and whatever security solutions you’ve already invested in, or wish to.

Software Patching and Updating

We combine constant monitoring and patch management with automated updates and antivirus definitions, to ensure the myriad software applications your business uses every day aren’t one day going to jeopardise it!

Core Service Monitoring

We build a constantly accurate picture of the state of all your IT services, understand which ones could be impacted by events or incidents, and rapidly identify the root causes of poor performance, interruption and outages that damage your business. Whether it’s your Customer Relationship Management (CRM) solution, payroll software, email, order processing engine or whatever else, we remotely monitor its beating heart 24/7 and help restore it back to health whenever necessary.

Our Managed Services menu: increase up-time, availability, productivity

STARTER

  • Unlimited Telephone and Remote Support
  • Standard Workstation Monitoring
  • Standard Server Monitoring
  • Guaranteed Response Times
  • Mobile Device Support
  • Basic Network Documentation
  • Client Portal for Logging Support Tickets
  • Quarterly Review Meetings
  • Backup Monitoring and Management

STANDARD

  • Unlimited Telephone and Remote Support
  • Standard Workstation Monitoring
  • Standard Server Monitoring
  • Guaranteed Response Times
  • Mobile Device Support
  • Basic Network Documentation
  • Client Portal for Logging Support Tickets
  • Quarterly Review Meetings
  • Backup Monitoring and Management
  • Guaranteed Resolution Times
  • Detailed Network Documentation
  • Onsite Server Support **
  • Onsite Desktop Support **
  • Windows Patch Management
  • ** Limited to a maximum of 4 hours per month **

PREMIUM BUSINESS

  • Unlimited Telephone and Remote Support
  • Advanced Workstation Monitoring
  • Advanced Server Monitoring
  • Guaranteed Response Times
  • Mobile Device Support
  • Detailed Network Documentation
  • Client Portal for Logging Support Tickets
  • Quarterly Review Meetings
  • Backup Monitoring and Management
  • Unlimited Onsite Server Support
  • Unlimited Onsite Desktop Support
  • Mobile Device Management
  • Advanced Email Security
  • 24/7 Server/Network Monitoring
  • Third-Party Patch Management
  • Network/Internet Support
  • Asset Tagging and Reporting
  • Free Award-Winning Anti-Virus Protection
  • Full Monthly Status Reporting
  • Full Premium Backups and Recovery
  • Website Protection and Filtering

Use our Managed Services singly or in any combination and you’ll be protecting your business against downtime, disruption and revenue loss – and freeing up resources to focus on core productivity.


"We have been using Bluezeon now for 2 years and will continue to do so. Ian, Rohan, Stuart and Adam (who can also fix your window blinds for you) are brilliant. If you are useless at IT like I am, these guys are the company for you. We can't recommend them enough. Keep up the good work chaps"

Bothwick Finance


Black Dog New Media

"Thanks Ian. All good thanks and of course, I’d have no hesitation in recommending you. I have one business in mind already."

Shaun Fagan

IT problems that you would like to discuss? we are ready to listen, get in touch today


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LET US MANAGE YOUR IT FOR YOU, SO YOU CAN GET ON WITH WHAT YOU DO BEST, RUNNNING YOUR BUSINESS