BlueZeon Mission Statement

BlueZeon uses the power of technology and technical excellence in IT services. BlueZeon’s mission is to provide customer solutions with transparency and integrity providing an environmentally sustainable service to enhance the productivity of local businesses.

Grow your business safely

With BlueZeon Managed IT Services

Managed IT Services delivered professionally, on-time, and guaranteed to exceed expectations. BlueZeon delivers vastly improved service over an in-house IT Support team and with significant financial savings. Having access to enterprise-level IT Management software to protect you and your business from day one.

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BlueZeon Core Values

BlueZeon’s Core Values form the foundation of its operations—guiding decisions, shaping company culture, and influencing how clients are supported. These principles ensure BlueZeon consistently delivers reliable, innovative IT solutions tailored to the unique needs of every customer.

  • Provide World Class Customer Service: BlueZeon’s focuses on understanding customer needs and challenges so it can provide tailored IT solutions that keep its customer’s success as the company’s top priority.

  • Use Innovation: BlueZeon embraces the power of innovation and new technologies to create solutions that push the boundaries of what is possible.

  • Always Act with Integrity: BlueZeon always upholds the highest standards of ethics and transparency in every customer interaction.

  • Show Excellence in Problem Solving: BlueZeon’s experts solve problems quickly and efficiently. BlueZeon also identifies potential issues, implementing preventative measures, so problems don’t occur in the first place.
  • Always be Reliable: BlueZeon provides consistent performance and dependability. BlueZeon is a trusted and steadfast partner, delivering reliable IT solutions that businesses can count on for long-term success.

01.

World-Class Customer Service

BlueZeon is an award-winning Managed IT Service Provider delivering world-class support nationwide. With a 98%+ customer retention rate since 2013, the company builds long-term partnerships based on reliability, responsiveness, and proactive support. Its team is available around the clock, continuously monitoring systems and resolving issues before they cause downtime.

02.

Ethical Approach

BlueZeon operates with transparency and integrity, offering no pressure selling or hidden fees, clear contracts and plain-English SLAs, honest risk assessments, ethical data handling with licensed software, fair employment and sustainability policies, and full compliance with anti-bribery and anti-slavery laws. A strict code of ethics guides all company operations.

03.

Technical Competence

BlueZeon engineers are certified experts with 3 to 10+ years of real-world experience. The team holds specialist knowledge in Microsoft 365 and Azure, Windows Server/Desktop, AWS and cloud infrastructure, network design and virtualisation, VoIP, and cybersecurity. BlueZeon continuously invests in training to ensure its engineers stay ahead of emerging technologies and industry standards.

04.

Security-First Mindset

BlueZeon takes data protection seriously. The company is UK GDPR compliant, employs encryption and access controls, holds Cyber Essentials certification, and follows strict backup and recovery protocols. BlueZeon delivers fact-based, pressure-free cybersecurity advice, securing businesses with the same care as if they were its own.

05.

Local Presence & Fast Response

BlueZeon engineers answer calls directly, no hold music, no scripts. Most issues are resolved remotely within minutes, and 99% of on-site visits occur within one hour. BlueZeon is not just a support provider but a nearby, responsive IT partner, ready when it matters most.

Do you need help with your IT?

BlueZeon will respond within 1 – 2 hours Monday – Friday 09:00 – 17:30