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Customer Profile

Alexander Lawrence (ALMK) is a family-run, independent estate agency based in Stony Stratford, known for delivering personal, tailored marketing and sales expertise. With over 30 years of combined local property experience, ALMK has built a reputation on understanding clients as individuals—not just another sale—and producing faster results at higher prices. The business has grown into one of the most successful estate agents in Milton Keynes with independent statistics supporting the maximising of their customers equity and speed of sale by using highly individualised and strategic marketing.

Tommy Lawrence Founder and Managing Director of ALMK

Tommy has been in estate agency since 2002 and before that held senior customer service roles in the retail sector. Tommy decided to set up ALMK to satisfy a gap he saw in sector – to provide an individual and tailored real estate solution to homeowners in Milton Keynes and the surrounding areas. The company focusses its attention to researching and providing homeowners with accurate home valuations and providing them with tactical marketing advice to achieve the highest possible sale to asking price percentage.

The Challenge: IT Distractions Amid Local Excellence

As ALMK continued to grow — launching popular properties, hosting high‑interest viewing days, and sustaining standout independently verified marketing outcomes—the demands on their IT infrastructure increased. To that point the business had handled IT issues inhouse but was finding them time consuming chore-like and quite frankly uninteresting. With growing expectations around seamless digital services, secure communications, reliable backups, and remote access, ALMK needed robust IT support—so that they could keep their focus where it belongs: advising clients, showcasing homes, and delivering on their pledge to “keep it simple and deliver on what we promise”

Why BlueZeon Was the Perfect Match

ALMK needed an IT partner with both a local presence and award‑winning expertise and they consulted with connections to look at local companies with a reputation for delivering excellent customer service. Some networking connections recommended BlueZeon to ALMK. After an initial meeting BlueZeon was selected because of its reputation for customer service.

In BlueZeon ALMK found a partner that brought everything they needed including:

  • Managed IT Excellence: BlueZeon provides 25+ years of experience in delivering comprehensive IT support, including cloud services, disaster recovery, asset monitoring, and cyber security protection.
  • FreshPhones: BlueZeon’s subsidiary company that provides VoIP solutions and took over the ALMK phone service.
  • Cyber Resilience: Cyber security, compliance, and virus/ransomware recovery protocols
  • Proactive Planning: Disaster recovery; patching; IT consultancy for future‑proof tech strategy
  • Strategic Partnership: As a Microsoft Gold Partner with fully qualified engineers, BlueZeon ensures enterprise‑level standards.
  • Local Insight & Trust: Based in Milton Keynes, BlueZeon understands the regional dynamics and has earned recognition as one of the top-rated IT services providers in the area.

Together, this local, professional partnership aligned perfectly with ALMK’s ambition and client‑centric ethos.

The Outcome: ALMK Focuses on Growing Success

By bringing seamless IT Support to ALMK including remote and onsite support, monitoring, and backups Secure Cloud Tools- Office 365 migrations, cloud backup and recovery, and collaboration platforms BlueZeon has minimised the IT headaches that ALMK were experiencing and have provided IT support “that just works”.

The practical result of this is that it has provided ALMK with enhanced productivity and complete peace of mind in relation to their IT setup. The customer service is always excellent making sure that proactive monitoring stops many problems before they arise and any issues that do occur resolved promptly.

Thanks to BlueZeon’s dependable IT foundation, ALMK can now:

  • Focus on selling homes and delighting clients without being side-tracked by tech issues.
  • Offer timely valuations and tailored marketing, confident that backend systems will not fail them.
  • Embrace new digital opportunities—like remote team management, virtual tours, or cloud‑based collaboration—safely and efficiently.

In essence, BlueZeon delivers the invisible infrastructure that keeps ALMK productive, responsive, and thriving in a competitive estate market.

Final Word

The partnership between ALMK and BlueZeon is a textbook example of how Managed IT Services can empower a successful local business to sharpen its competitive edge. With BlueZeon handling the technical complexities—from cyber security to cloud migrations to dealing with Wi-Fi coverage in ALMKs historic office —ALMK continues to deliver on its promise: personal service, strategic advice, and the kind of results that make homeowners and buyers feel utterly understood.

ALMK stays focused on homes and people. Thanks to BlueZeon, IT simply fades into the background—and that is exactly how it should be. Alexander Lawrence regularly recommends BlueZeon and will continue to do so.